Reprint Label - CrossBorderly API

{
  "idempotencyKey": "reprint-2024-001",
  "labelFormat": "PDF"
}

{
  "success": true,
  "trackingNumber": "CBECUSD123456789",
  "labelUrl": "https://labels.crbtrack.com/CBECUSD123456789.pdf?token=xyz789"
}

{
  "success": false,
  "error": {
    "code": "PARCEL_IN_TRANSIT",
    "message": "Cannot reprint label for a parcel that is already in transit",
    "message_es": "No se puede reimprimir la etiqueta de un paquete que ya está en tránsito",
    "requestId": "req_abc123"
  }
}

POST

api

labels

{trackingNumber}

reprint

{
  "idempotencyKey": "reprint-2024-001",
  "labelFormat": "PDF"
}

{
  "success": true,
  "trackingNumber": "CBECUSD123456789",
  "labelUrl": "https://labels.crbtrack.com/CBECUSD123456789.pdf?token=xyz789"
}

{
  "success": false,
  "error": {
    "code": "PARCEL_IN_TRANSIT",
    "message": "Cannot reprint label for a parcel that is already in transit",
    "message_es": "No se puede reimprimir la etiqueta de un paquete que ya está en tránsito",
    "requestId": "req_abc123"
  }
}

Regenerates a shipping label for an existing order. The tracking number remains the same.

Use this when a label is damaged or lost. The barcode and tracking number do not change.

Path Parameters

string

required

The tracking number of the parcel.

Request Body

string

required

Unique key to prevent duplicate reprints (8-64 characters).

string

default:"PDF"

Label format: PDF, ZPL, or PNG.

Response

boolean

Whether the reprint succeeded

string

The tracking number (unchanged)

string

New download URL for the label

{
  "idempotencyKey": "reprint-2024-001",
  "labelFormat": "PDF"
}

{
  "success": true,
  "trackingNumber": "CBECUSD123456789",
  "labelUrl": "https://labels.crbtrack.com/CBECUSD123456789.pdf?token=xyz789"
}

{
  "success": false,
  "error": {
    "code": "PARCEL_IN_TRANSIT",
    "message": "Cannot reprint label for a parcel that is already in transit",
    "message_es": "No se puede reimprimir la etiqueta de un paquete que ya está en tránsito",
    "requestId": "req_abc123"
  }
}

Reprint Rules

Parcel Status	Can Reprint?
`ORDERED`	✅ Yes
`LABEL_GENERATED`	✅ Yes
`MANIFEST_SUBMITTED`	⚠️ Contact support
`IN_TRANSIT`	❌ No
`DELIVERED`	❌ No
`VOIDED`	❌ No

Reprints are logged for audit purposes. Excessive reprints may trigger a review.

Download Label Legacy Public API

​Path Parameters

​Request Body

​Response

​Reprint Rules

Path Parameters

Request Body

Response

Reprint Rules